Park Inn San Jose by Radisson

The staff was outstanding. Front desk everyone spoke perfect English. Dinning staff 80% spoke good English, the rest broken English. Everyone was more than obliging. After Connie's oral surgery servers volunteered to blending or pulverizing her food so she could eat. Every morning when I went down early for coffee they inquired, with sincerity, how she was doing... then later when she came down they ask if she wanted another milk shake, something that was foreign to them prior to our arrival. The people here put themselves out for our convenience... assisting with a booking tours, making calls for us when Spanish was necessary, providing maps then highlighting the directions to where we wanted to go, then adding with specific landmarks that we would know, like go the the Pizza Hut and turn right. The people here make the sale.

This was a return stay before our departure from San Jose. After our initial stay I didn't rate it as highly as it deserves. After travelling around the country for several weeks we realized what a treat this hotel is. This time we were in room 900 - so well laid out, comfortable chair & ottoman for the person not using the computer desk (in its own alcove). Huge bathroom, with a good plumbing system, beautiful fluffy white towels. working fridge. Quiet. comfortable king bed with good bedding. The elevators always work :o). The breakfast buffet is lovingly assembled by the dedicated staff with offerings that appeal to everyone. We could walk everywhere (faster than taking taxis in this one-way street city). All of the staff are warmly efficient, professional, friendly, helpful. As everyone knows, the staff make or break a hotel and this stuff is excellent.

The hotel was nice. It was clean. The beds were pretty comfortable, and the sheets and comforters were heavier than the typical kleenex consistency that hotels provide. There is a restaurant. We had Thanksgiving dinner and breakfast the next morning. The Thanksgiving dinner was pretty good but expensive. The location was not as close to the major sites as I would have liked, but it was in a good location (as good as any location that requires driving in San Jose could be). The parking garage was adequate and secure. The staff was nice. We did not use the pool, so I can't speak to it.

This hotel is a great location to explore downtown San Jose on foot. We had a room on the 11th floor and the views of the city were awesome. It was clean, the a/c worked well, the king size bed was in the Goldilocks zone (not too hard, not too soft!) The buffet breakfast was extensive. The staff were friendly and helpful.

pleasantly surprised to be honest, the room was a great size, the beds were super comfy and the shower/bathroom were a treat. the parking just underneath the hotel was easily accessible and didn't cost anything extra which we were surprised at. we were skeptical about eating there that evening but having seen quite a few people begging locally and it was quite dark nearby so we ate in the hotel restaurant and the food was actually very pleasant to be fair. all in all it was well worth the money.